Amazon quietly changes its terms of service to allow customers to file lawsuits after plaintiffs that were barred from filing a class action lawsuit filed 75,000 individual arbitration demands on behalf of Echo users. This resulted in a bill for tens of millions of dollars in filing fees, according to lawyers involved, which would be payable by Amazon under its own policies.
Amazon has quietly changed its terms of service to allow customers to file lawsuits after plaintiffs that were barred from filing a class action instead filed 75,000 individual arbitration demands on behalf of Echo users. That move triggered a bill for tens of millions of dollars in filing fees, according to lawyers involved, payable by Amazon under its own policies.
Amazon quietly changes its terms of service to allow customers to file lawsuits after plaintiffs that were barred from filing a class action lawsuit filed 75,000 individual arbitration demands on behalf of Echo users. Thisresulted ina bill for tens of millions of dollars in filing fees, according to lawyers involved,whichwouldbe payable by Amazon under its own policies.
